Connecticut asks "Lady Luck" players to recheck tickets after a scanning error flagged winners as invalid

The Connecticut Lottery is asking players to hold on to their Lady Luck scratch-offs and check them again, after a scanning problem affected tickets scanned since October 16, FOX61 reported.
Tickets hit by the problem showed messages such as “see retailer,” and stores could see “invalid barcode,” the lottery said in a release. Those messages meant the system could not check the ticket because of an “internal processing error.” Players were told they could start rechecking tickets at 5 a.m. Tuesday, October 20. The lottery said it was not aware of any player who had been denied a prize, and it listed (860) 713-2700 for questions.

October 16 was also the last day Lady Luck was sold. The lottery's end-of-game notice says sales of the $5 game, No. 1869, ended that day, and every winning ticket, top prizes included, must be validated by April 15, 2027. All four of its $50,000 top prizes have been claimed. Connecticut Lottery data listed 6 of 16 prizes of $5,000, 19 of 52 prizes of $1,000, and 20 of 109 prizes of $500 as unclaimed on October 20, and some of those may be on tickets players already bought.
Over its run, Lady Luck returned 68.0% of sales as prizes, with overall odds of 1 in 4.00. Connecticut's best-paying games still on sale and its October launches are covered separately.
Sources
FOX61: Lottery officials say keep and recheck Lady Luck scratch off tickets
Connecticut Lottery: Legal notice, end of scratch game Lady Luck (#1869)
Frequently Asked Questions
What happened with Connecticut Lottery Lady Luck tickets?
Lady Luck scratch-offs scanned since October 16, 2026, could show “see retailer” or “invalid barcode” because of an internal processing error, the Connecticut Lottery said. Players were told to keep the tickets and recheck them starting at 5 a.m. October 20.
Is it too late to cash a Lady Luck scratch-off in Connecticut?
No. Sales of the $5 Lady Luck game ended October 16, 2026, but winning tickets can be validated through April 15, 2027, according to the Connecticut Lottery's end-of-game notice.
Who do I call about a Lady Luck ticket that showed an error?
The Connecticut Lottery said players with questions can call (860) 713-2700. The lottery said it was not aware of any player who had been denied a prize they won because of the scanning issue.

Jessie Jurado is a news writer who covers new scratch-off launches, state lottery guides, taxes on winnings, news, and much more. She joined ScratchCheck in 2026 and writes the site's state-by-state coverage.
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